Saturday, September 4, 2010

Above the rules

Recently I was on a flight from Minneapolis to Denver. The forward door was closed and the flight attendant instructed everyone to turn off and stow their electronic devices.

Apparently the guy sitting next to me had some sort of special dispensation from the rules as he continued to text. No big deal, we haven't pulled away from the gate yet, so I let it go.

Then we started our push back... still texting.

Then we were on our taxi down the tarmack toward the runway... still texting.

If there is a downside to all the research I have done on aviation safety it's knowing a little too much about how accident occur, including how latent two-way devices (like cell phones and wi-fi) have impacted the navigation equipment on the flight deck.

I politely asked the guy to turn off his device. He snarled and cussed at me and told me to mind my own business. I guess I could have told him it was my business because if the plane crashes because of his text messaging, I would be very inconvenienced by that.

I simply said the flight attendant had instructed the passengers to turn off and stow all electronic devices. He cussed at me again.

I told him if he didn't turn it off I would call for the flight attendant. He snarled and cussed again. DING - went the bell as I depressed the flight attendant call button. The flight attendant had already been seated and belted so she was not real happy to get up and come back to see what the problem was.

I told her what had transpired (and the guy was STILL texting). She told him to turn it off and stow it. He cussed at her and told her he'd turn it off when he was done. She told him if he didn't turn it off right now, she'd ask the pilot to return to the gate and he would be removed.

He turned it off, jammed it down into the carry-on bag between his legs, searched through the bag and angrily pulled out a copy of "Flying" magazine and prominently set it on his lap so I could see it.

Honestly, did he think I would be impressed that he owned a magazine with a Cessna on the cover? Well, if that's what he was going for, he was surely disappointed when I didn't apologize for asking a "pilot" (assuming he was one and hadn't simply found a copy of the magazine on the floor in the bathroom stall) to turn off his cell phone during the taxi.

He spent the next forty minutes turning the pages of the magazine with such anger that each flip made a loud noise. He wasn't happy with me and I was sending me a message.

Why do some people think they are above the rules?

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

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