Woppy Jawed

God Bless the Marines for...

2011-06-17T16:20:00.004-05:00

God bless the United States Marine Corps for their generous support to the Toys for Tots program... AND... for protecting our freedoms, both abroad and domestically.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
Executive Director, Center for the Advancement of Situational Awareness & Decision Making
Chief Scientist, Public Safety Laboratory
www.RichGasaway.com

The tale of Mr. Medium Shot (a.k.a. Kip the Cage Fighter)

2011-05-26T18:44:00.002-05:00

Recently I was on an airplane and we were on our taxi to the runway when from behind there’s a cell phone ring. They guy answers it and carries on a conversation. This is after the flight attendants have announced three (3!) times to turn off all electronic devices.
But, as I have seen, the rules only apply to those who are not as important as Mr Big Shot (which, I might note was sitting in the economy cabin… thus diminishing him to perhaps Mr. Medium Shot). Anyhow…

Electronic devices being used within seconds of our takeoff roll is a real peeve for me because I have read accident reports were interference from electronic devices have caused problems in the communications and navigation equipment. Think about it… the federal regulation exists for a reason. Duh! But Mr. Medium Shot thought nothing of putting the lives of 150+ people in jeopardy.

I turned around in my seat and sternly said “Turn that phone off now!” I stunned him enough that he complied and from the adjacent seats I heard several “Thank you” comments.

When the plane landed, Mr. Medium Shot followed me off the plane and told me I had no right to talk to him like that. I could have asked him nicely. To which I thought… Ya, the three (3!) times the flight attendants asked you nicely worked so well, didn’t it? But I didn’t say anything. I just kept walking

Then Mr. Medium Shot told me his uncle is a pilot and told him that cell phones can’t interfere with the plane’s electronics. To which I thought… Wow, ignorance runs through several stains of your blood line. But I didn’t say anything. I just kept walking.

Seeing he wasn’t getting the response from me that he’d hoped for, Mr. Medium Shot told me he was a cage fighter and he was going to follow me out of the airport and kick my ass. To which I thought… My God, it’s Kip from Napoleon Dynamite. But I didn’t say anything. I just kept walking.

Then Mr. Medium Shot said I yelled at him because I have a small penis and yelling at him made me feel like more of a man. To which I thought… Really? You’re bringing my penis size into this? I must have really wounded your ego when I told you to turn off your phone.

Mr. Medium Shot realized he wasn’t provoking me as he’d wished. This made him even more angry so he started pushing me and poking me. Lord, is this buffoon really going to start a fight with me right here in the terminal. I could not help be imagine how he much struggle with the relationships in his life. I thought about asking him about it. But I didn’t say anything. I just kept walking.

Mr. Medium Shot then got more verbal and more physical. As he was so focused on his aggression he failed to realize then while I was walking… with my eyes focused straight ahead, I was on a quest. A quest to find an Atlanta police officer and when I did, I walked right up to him as Mr. Medium Shot continued to berate me, not even taking notice of the police officer standing there.

I politely told the officer what happened on the plane, to which Mr. Medium Shot told the offer I should not have spoken to him in the tone of voice that I did. The police officer then said to Mr. Medium Shot… Do you realize that having your cell phone on after the boarding door closes is a federal offense?

As Mr. Medium Shot stuttered and stammered to come up with a response, I politely thanked the officer for helping to ensure Mr. Medium Shot would not follow me out of the airport and assault me, as he had promised. Then Mr. Medium Shot turned his anger toward the officer. I just giggled and walked away. I was probably 100 feet down the corridor when I looked back and there were now two officers talking to Mr. Medium Shot.

As I walked to my connecting gate, I had to smile inside at the irony of it all... not about what happened... rathar that I was able to keep my mouth shut as he gave me so many opportunities to fire back some really funny one-liners.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Maturity meter

2011-05-19T09:58:00.004-05:00

Someone needs to invent a maturity meter. It would be a device that you could point at someone and it would provide you with a rating of the other person’s maturity. Imagine how handy that would be when selecting employees.

In almost every situation where I have observed or heard of employees behaving poorly it almost always ties to immature behavior being displayed by adults. This validates of the most accurate observation I have shared so often: Growing old is mandatory but maturing is optional. Most of my employee problems arose from those who chose not to mature.

I was asked once during a program what field of study an aspiring supervisor should study. Without hesitation, my response was simple: “Child Psychology.” As I have studied child psychology, the misbehaviors of my adult employees have become more and more predictable (both the desired and undesired behavior). I would also recommend learning how to influence behavioral changes in children and this will, in turn, help you influence behavioral changes in your adult employees.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
Executive Director
Center for the Advancement of Situational Awareness & Decision Making
www.RichGasaway.com

The pride of being #6 and #7

2011-05-14T19:52:00.002-05:00

During my programs I regularly pause to acknowledge and honor our service members in my audiences, asking veterans, active duty and reservist to stand and be recognized.

I did this recently at a breakout session at a state conference and when the presentation was done a gentleman came up to me, almost in tears. He said “You’re number six.” I didn’t know what that meant so I asked him to explain.

He said I as the sixth person who ever thanked him for his military service. He said he was a Vietnam War veteran and when he came back from the war he was spit on and defiled for what he’d for his country.

I shook his hand, and told him that I, and many other Americans appreciate what he did and the sacrifices he made.

The next day I gave the keynote address and, once again, gave thanks to the service members in the audience. This gentleman was in the audience again. I told the entire delegation what he’d told me the day before about being number six and how sad that was, yet how proud it made me feel to be number six. And now… I felt honored to be number seven.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
Executive Director, Center for the Advancement of Situational Awareness and Decision Making
www.RichGasaway.com

Brilliant to Buffoon in 10 Seconds Flat

2011-04-09T22:58:00.007-05:00

Recently I took my son on a three-day adventure for school to Deep Portage Learning Center.

For the most part, the trip went as well as one could expect, chaperoning a cadre of exuberant fifth graders on outdoor adventures.

The problems started the first night and it wasn’t with a student. It was with a parent. The fellow chaperone sharing our room snored so bad that I did not sleep at all the first night (making me wish I would have taken my computer because I would have had lots of time to work on things). But I didn’t because I was being the “good father” who left his work behind. Being up all night with nothing to do when I had so much to do was quite the source of frustration.

I was so bored that I did the crossword puzzle in an old newspaper that was sitting in the break room. For anyone who knows me well, you know I was in agony.

By midway through the second day I was having so much fun that I actually forgot about the misery of the first night. But it all came back to me about 10 minutes after “lights out” and the snoring erupted. Honestly! Is it possible for someone to make that much noise and not wake themselves up? That is a medical mystery that needs research!

I could not take it anymore. I got out of bed and I went on a quest to find earplugs. Surely this was not the first time something like this had happened and the staff would be prepared. But the staff were all in bed and I was to fend for myself.

Snooping around in the break room I found… mini marshmallows. Brilliant! They looked to be about the size of ear plugs. I pulled one out of the bag and depressed it between my thumb and forefinger. It was soft and pliable. I tried one in my ear for fit. It was perfect. I had found my solution. I felt like Edison must have felt after discovering the telephone.

I stuffed one in each ear and off to bed I went. They worked splendidly. I could still hear a faint sound that had snoring features, but it was dulled enough that I could sleep. And off to dreamland I went.

I awoke sometime during the night, realizing I needing to use the restroom. I got up and walked to the bathroom and while I was in there I realized my earplugs were working so well that I could hardly hear my stream hitting the water in the toilet. Again, I marveled at my brilliance.

As I walked back to bed I thought it’d be wise to check the positioning of my earplugs before I bedded down again because they were working so well I surely didn’t want one to fall out. As I reached into my right ear with the tip of my finger I realized, immediately, that I had a BIG problem. The marshmallow had melted.

The reason my earplugs were working so well is that they had formed an airtight seal of goo in my ear. What a buffoon! Why didn’t I realize they would melt? What do I do now? If I go back to bed and they continue to melt and ooze back to my eardrum I’m going to have a really big problem on my hands.

Fortunately, my survival skills kicked in as I remembered that I had brought Q-Tips along. I took one Q-Tip and gently rolled it in a circular motion at the entrance to my right ear and, even to my amazement, it worked. The marshmallow clung to the cotton and I was able to extract the entire blob out. A second Q-tip had equal success in the left ear and I was once again elevated to brilliant status.

And then… it was back to purgatory as I had to listen to the other dad snore the rest of the night. As I lay there, I contemplated the possibility of stuffing mini marshmallows up his nose. Not that I thought it would stop his snoring, but at least he'd have a big mess to clean up when he awoke refreshed. And I'd start my day off feeling vindication for my "near deaf" experience.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Surviving a plane crash

2011-01-17T10:53:00.006-06:00

I recently taught a firefighter safety program at the Utah Winter Fire School in St. George, Utah. To get there I flew Delta Airlines from Minneapolis to Salt Lake City and then SkyWest Airlines from Salt Lake City to St. George. I always scares me to fly on commuter planes. I know too much about airline safety and accidents. I know that many commuter pilots have far less experience on the flight deck than their seasoned counterparts who fly large commercial airplanes. I also know that lack of experience can lead to accidents (not necessarily on Sky West, but on commuter flights in general).

As we flew over the Dixie National Forest and Zion National Park, the landscape didn't change much - Lots of snow covered mountains, wilderness and frozen lakes. Once we crossed over the last plateau before St. George, the sun had just set and the lights of the city were in view. I could even see the airport off the port side (left side) if the plane. From the air, airports that land commercial airlines are not difficult to see. There is a large, rotating green and white beacon and there are strobe likes blinking in sequence to guide the pilot to the center of the runway.

There was no doubt in my mind that what I saw off the left was plane was the airport. Only problem is... we weren't turning left toward the airport, we were flying straight ahead. As I watched us lose altitude, I reasoned with myself that the pilot would, at some point, bank left and we would be on course to land at the airport. But that didn't happen. We kept going straight and we kept losing altitude.

Panic started to set in. Was I the only one that could see we were NOT landing at the AIRPORT? Should I depress my flight attendant call button and request she notify the pilots they we were landing in the wrong place? I held my composure, though I still contemplate if that was the right thing to do.

We were still several thousand feet above the city lights so, technically, there was still time for the pilots to turn the craft and land at the airport. Then... much to my startlement, we made contact with the ground. I about had a bowel movement right there in seat 3A. The pilots seemed to be in control of the plane. That is to say we were not tumbling tail over nose ala the United Airlines Flight 232 that landed in the corn field in Sioux City, Iowa in 1989.

It sure seemed plausible to me that we'd landed in a corn field. How could a small town like St. George, Utah have TWO airports? But, as I looked out the window, we did appear to be at an airport. There was a terminal and a jetway. I got off the plane and sent a text message to my host that I was ready for pick up.

When he arrived at the airport, the first thing he said was "I wasn't sure if I should pick you up at the old airport or the new airport." "New airport?" I inquired. "Yes" he replied. "It opened this morning. It was a big deal here. We even had the governor in town. Did you know we have a new airport?" the host asked. "I sure do and I even know where it's located."

There I stood... in the "old airport"... feeling stupid in my perspiration-soaked shirt... having survived the closest thing to a plane crash I had ever experienced.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
http://www.richgasaway.com/

Just doing my part...

2010-12-06T16:44:00.008-06:00

Recently I checked into my hotel after a long day of travel. It's not unusual for me to be on 5-8 airplanes in a week so when I get to my hotel, I always welcome a fresh, clean and inviting room. Little things mean a lot to a road-weary traveler. After I unpacked I decided to take a shower and settle in for some reading before bed.

In the bathroom there was a sign that said the hotel had gone "green" and they were doing their part to concern our precious natural resources. In this case - water. The sign informed me if I wanted to reuse my towel, I could hang it up on the rack and that would be the indicator to housekeeping that they would not have to replace it. If I want to have the towel replaced, then I should leave it on the floor.

As I was getting into the shower I wondered if campaigns like these are really effective or if they are just the hotel's way to jump on the "we've gone green" bandwagon. I didn't think about it long though. For as I turned the water on, I realized the shower head was no ordinary shower head. Oh no. It was the Speakman S-2222-HS-CP dual showerhead with two full spray 50-jet nozzles and massage spray features attached to a solid brass manifold with chrome plated plungers.

After what seemed like an hour in the bliss of this shower Nirvana (an exaggeration of time.... I'm sure it was no more than 30 minutes... ok 40 minutes max), I got out, dried off and hung my towel on the rack. I wanted to be sure to do my part to conserve our precious natural resources, in this case - water.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP

http://www.richgasaway.com/

The land of the free and the home of the brave

2010-10-17T09:15:00.004-05:00

I have known for almost a year of my son’s plans to become a United States Marine. His decision to go that route did not surprise me much. He has always been patriotic. He would always sing the National Anthem when it was played. I notice things like that – especially as I would notice the other young men around us standing silent. Did they not know the words or were they choosing simply not to sing the Anthem? Though I wondered, I guess the answer didn’t really matter. What mattered to me most was MY son stood proud with his hand over his heart singing.

He shipped off this week for his thirteen weeks of basic training – an adventure I affectionately termed “summer camp” fully aware it would be unlike any summer camp he’d ever attended. Was he prepared for this? Had we raised him right? How would we know? How does any parent know when the day comes to turn your son or daughter loose into the grown-ups world if you’ve done it right?

The comfort I drew from as I contemplated these questions did not come from anything I had done, but what he had done that proved him ready – proved him worthy – of being a Marine. He had been a fire explorer and rose to the highest officer rank within that organization. He was a competitive swimmer for six years and was selected to be the co-captain of the high school swim team and receiving awards for being most-improved and most inspirational. He took EMT class as a high school elective, competing in (and winning) the state high school EMT competition. Then he went on to the national competition in Orlando and won third in the nation. He had been a boy scout for eight years, rising to the rank of Eagle scout, being inducted into the Order of the Arrow and was voted into the Vigil – the national honor society of the boy scouts – a honor bestowed on less than one percent of all scouts.

Reflecting back, it seems as though nearly everything he did from age 12 through graduation culminated in his rise to a leadership position. Yes, he was ready to be a United States Marine.

Even as he prepared to ship he was setting goals. “Dad, I want to be the Company Honorman.” I didn’t know what that was so he had to explain to me that each company has one person selected to carry the Guide (the flag of the company) during the graduation ceremony. This will be the only Marine in the company in a Class-A uniform. I remember thinking to myself, almost humorously, “That sure will make you easier to see at graduation.” (But I didn’t tell him that.) The selection criteria for company honorman is not widely known but if it is based on leadership, I think he is well prepared.

There are several good websites designed to support Marine recruits and their families. These sites tell parents what their Marine sons and daughters will be doing every week of their training. Watching the videos on those sites assure me that the Marines are doing a thorough job of preparing my son for the honored task of protecting the freedom all of us enjoy, and many take for granted. Remember, we are the land of the free because we are the home of the brave who protect our freedoms around the world.

Semper Fi, my son, and to all service men and women – recruits, reservists, active duty and retired.

Richard B. Gasaway, PhD, EFO, CFO, MICP
www.richgasaway.com

Marine support websites
www.recruitparents.com
www.marineparents.com

If you want a big tip from me, you'd better give exceptional service.

2010-09-19T19:41:00.006-05:00

Recently during my travels I had dinner alone at a restaurant. That's not unusual at all as program hosts usually want to go home to their families after a long day in the classroom and I am left to fend for myself for dinner. Ok, enough of the self-pity party, that's not the point.

For dinner I had a Cobb Salad (one of my favorite on-the-road salads) and a glass of water to drink. The bill came to around $9.50. I realize that's not a big ticket dinner item, but the service was lousy. The waiter didn't even come back to my table during my meal. The salad was delivered by someone else, so essentially I saw this waiter two times, once when he took my order and once when he dropped off the bill. I had a $50 bill that I wanted to change up for a cab ride in the morning so I set the $50 on top of the bill at the end of the table. The service was not good and I contemplated how much tip I should leave.

As I was contemplating what to leave for a tip the waiter came by, picked up the money and the bill and said "Do you need me to bring you change?" I realize that is probably a standard waiter response when they pick up a check and I suspect he said it without even looking at the denomination of the money, but he should have.

I was tempted to ask if he thought the quality of his service and the personal attention he had paid to me during my dinner was worth a $40 tip on a $10 bill, but I didn't say a word. I let my tip do the talking for me... which is a shame because I have been known to give 30-50% tips when the service is impressive.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Tis the season

2010-09-14T17:20:00.008-05:00

I hate politics. In fact, I have a relatively healthy disdain for most politicians. I guess I've seen too much of the ugly side of politics in my thirty years of public service.

Don't get me wrong, along the way I have come across a few whose intentions were righteous and who were true public servants. But I have to honestly say they have been few and far between. Most have been very selfish in their motives, often thinking they were hiding it well (but they weren't).

I was told one time by a very seasoned elected official that the true motivation of every politician is to get re-elected. While I don't know if that's true for all, I can certainly say I've seen my share who look for every angle to make themselves look better than they deserve. Whether that's a photo opportunity with uniformed personnel (after just voting no for the purchase of a critical piece of safety equipment) or publicly praising the efforts of police officers and firefighters after bashing the same people in an executive session to discuss their union contract.

Now it's political season and we are being peppered with mean spirited ads on TV including name calling, back stabbing and mud slinging that have little to do with the real issues we average Americans care about. I see yard signs springing up all over the place for people that most voters know little about. It's scary to think that someone might actually vote for a candidate because that's the name they see most often on a yard sign.

I recall one election where a candidate I would rate as pathetic was running for an office that was important in my community. There were yard signs everywhere for this candidate - enough to cause me to believe this person had an amazing (and unbelievable) amount of support in the community. As I groused about this to another elected official, I was promptly reminded "Yard signs don't vote. People vote." A sage observation. The rogue politician lost the election and our community was much better off for that.

I can't wait for the political season to be over. Political elections are like eating sausage. You may enjoy the outcome, but you sure don't want to watch it being made. I think my blood pressure dropped 20 points the day I retired from being a public official, thanks to the politician-ectomy that occurred that day.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Above the rules

2010-09-04T10:49:00.003-05:00

Recently I was on a flight from Minneapolis to Denver. The forward door was closed and the flight attendant instructed everyone to turn off and stow their electronic devices.

Apparently the guy sitting next to me had some sort of special dispensation from the rules as he continued to text. No big deal, we haven't pulled away from the gate yet, so I let it go.

Then we started our push back... still texting.

Then we were on our taxi down the tarmack toward the runway... still texting.

If there is a downside to all the research I have done on aviation safety it's knowing a little too much about how accident occur, including how latent two-way devices (like cell phones and wi-fi) have impacted the navigation equipment on the flight deck.

I politely asked the guy to turn off his device. He snarled and cussed at me and told me to mind my own business. I guess I could have told him it was my business because if the plane crashes because of his text messaging, I would be very inconvenienced by that.

I simply said the flight attendant had instructed the passengers to turn off and stow all electronic devices. He cussed at me again.

I told him if he didn't turn it off I would call for the flight attendant. He snarled and cussed again. DING - went the bell as I depressed the flight attendant call button. The flight attendant had already been seated and belted so she was not real happy to get up and come back to see what the problem was.

I told her what had transpired (and the guy was STILL texting). She told him to turn it off and stow it. He cussed at her and told her he'd turn it off when he was done. She told him if he didn't turn it off right now, she'd ask the pilot to return to the gate and he would be removed.

He turned it off, jammed it down into the carry-on bag between his legs, searched through the bag and angrily pulled out a copy of "Flying" magazine and prominently set it on his lap so I could see it.

Honestly, did he think I would be impressed that he owned a magazine with a Cessna on the cover? Well, if that's what he was going for, he was surely disappointed when I didn't apologize for asking a "pilot" (assuming he was one and hadn't simply found a copy of the magazine on the floor in the bathroom stall) to turn off his cell phone during the taxi.

He spent the next forty minutes turning the pages of the magazine with such anger that each flip made a loud noise. He wasn't happy with me and I was sending me a message.

Why do some people think they are above the rules?

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Is the message you are sending what you intended?

2010-02-18T10:26:00.003-06:00

One of the greatest frustrations many people face is being misunderstood. When you are having a conversation, it is much easier to realize it is happening because the other person might tell you they don’t understand. But what about when the communications isn’t face to face. For example, the boss drafts a memo or policy and posts it on the bulletin board for everyone to read… and “understand.” But do they?

Allow the attached picture to serve as an example. The first grade teacher’s assignment was simple. Draw a picture that illustrates what your mommy or daddy does for a living. Armed with their Crayons and colored pencils, the kids went to work, proudly drawing a parent hard at work.

When one youngster brought the assignment home, imagine the horror on her mom’s face as she viewed the picture. What must the teach think of Mom? Had little Sally revealed the family’s deep, dark secret of how the family affords to live in a nice neighborhood and drive a nice car?

Read on…

After viewing the picture, Mom wrote a note to the teacher explaining that she is not a pole dancer in an exotic club, as the picture might depict. Rather, she works at Home Depot and she had recently told her daughter about her day at work when there was a snow storm coming and everyone was trying to buy snow shovels from Mom.

What kind of pictures are you drawing in your communications with others?

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP

www.RichGasaway.com

I was having such a good day...

2010-01-15T10:52:00.001-06:00

I was having such a good day. What does a good day mean in my pathetic life? I woke up (I always count that as a good start to the day). Got the kids up and off to school and went to the office (the neighborhood coffee shop). Read and sent some e-mails, wrote a blog entry, and made a couple of phone calls. Yes, that’s as good as it gets on most days for me.

I left the coffee shop with a fresh cup of java around lunch time to check my post office box. I had a couple of checks in the mail! Booya! My good day got even better. As I was leaving the post office something happened that was going to change all that.

In front of me a blue-haired lady driving a early model sedan pulled right out in front of me. I remember thinking to myself… Hmmm… this is not good. She didn’t even see me, she’s going about 4 MPH and I am now sliding in the icy roadway approaching the rear end of her car at about 15 MPH. I did some quick calculations which resulted in the realization I was going to meet her in a very unpleasant way rather soon.

To avoid this, I had what appeared, at the time, to be a reasonable option. I would swerve to the right where snow was piled along the roadside. I would probably end up way up in the snow and have to be towed. But, I would not hit the elderly lady.

I put the plan into action and steered into the snow. It seemed like such a good plan until my car did not drive through the snow, but rather, drove UP the snow bank and before I knew it, my car was in its roof.

There I was, upside down, sliding on a icy roadway, metal screeching, and glass breaking all around me. I’m thinking “This isn’t good.” Up to that moment, I was having such a good day.

And there I was, suspended upside down, taking stock of my inventory. All my body parts are present and accounted for. But, like the song, there was something warm running in my eye. I must have hit my head. I released the seatbelt and it took a little ingenuity to figure out how to get the brake pedal depressed (which was now above me) and get the car into park and turned off. That alone was a comical feat.

I crawled out of the car, expecting the person who cut me off to be standing there, apologetic for her careless act of cutting me off. Nope, she was long gone. I don’t think she even know it happened. There were no witnesses. However, it’s amazing that once you put your car on its roof you start to attract gawkers as if you were giving away free $50 bills for everyone to stop by and ask what happened.

Thankfully, my injuries were very minor. The car, on the other hand, didn’t fare so well. It was considered a total loss by the insurance company. Now, I get to go shopping for a replacement car.

I am thankful the little old lady was not injured. I am thankful I was not injured. I am thankful there was not another car coming from the other direction. That would have been painful. I am thankful I was alone and none of my family had to endure that traumatic event. So, all in all, even with the accident, it was still a good day.

Oh, the something warm running in my eye… was my coffee!

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com

Father-Son Bonding

2010-01-03T20:41:00.004-06:00

Sometimes, when you’re least expecting, an opportunity for bonding comes into your midst. Such was the case today when I took my eldest son to the hardware store. It seemed like such a non-event, picking up a couple of replacement bolts and washers. But, for some reason, this trip was special for me.

Just before Christmas he decided that when he graduates he’s going to serve our country as a United States Marine. I am very proud of him and the direction he has chosen. Now, every moment spent together is even more precious. Even a trip to the hardware store and a discussion about bolts and washers becomes special time.

All parents know the day will come when our little ones leave the nest and venture out into the grown ups world. We wonder if we’ve taught them everything they need to know to be successful… to be happy… to be safe. I guess we never really know.

I recall the countless number of times I growled at him for playing video war games. Now I question if he played enough of those games to develop skills that will help him survive as a Marine. I guess those questions will be answered in time.

In the meantime, I will take advantage of every opportunity I can to bond over bolts and washers in the hardware store, and pray to God with all my might that he is ever vigilant. Semper Fi, my son, Semper Fi.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com
... and proud parent of a soon-to-be United States Marine

Hot dogs are social food

2009-11-27T07:40:00.003-06:00

I was with a friend the other day and we stopped and got a hot dog. As I was eating it and enjoying the conversation, I quickly realized that hot dogs (at least for me) is a social food. I cannot recall ever eating a hot dog alone. Maybe it's because I'm not particularly fond of the tubules of compressed pig lips and knuckles. Ya, I eat them when there's no good alternative and ya, I enjoy the taste with the right proportion of condiments. I like ketchup, mustard and relish on my dogs.

I had to think back on when and where I've eaten most of my hot dogs. By far, the first place winner is on the golf course when we've made the turn from the front nine to the back nine. They're quick and easy and they taste good with a beer. Second place is picnics and other gatherings of people in mass. And finally, at professional sporting events, where you're sure to pay for one dog what a package of dogs cost at the grocery store.

I don't recall ever getting a craving to eat a hot dog out of the blue. But I do know that when I smell them cooking, something inside me triggers the urge to have one and often causes me to recall some fond memories of being with friends and family. What other foods would you classify as social foods?

Richard B. Gasaway, PhD
www.RichGasaway.com

The Psychology of Money

2009-11-25T20:55:00.003-06:00

I had the pleasure of working a fundraising event with my sons who are both swimmers on the high school team. They were bagging groceries for donations and I was staffing the collection box. It was a good night for a fundraiser, the night before Thanksgiving. The patrons were in a giving mood and the swimmers were thankful.

One of the tasks that I had was to take the money out of the box, count it and prepare it for a bank deposit. It was then that I observed a rather peculiar pattern. Those who gave one or two dollars folded their money multiple times or crumpled it up before they put it in the box. Those who gave 3-4 one dollar bills or gave 5, 10 or 20 dollar bills (and yes, there were quite a few who did), the money was never folded more than once (in half) and often not folded at all.

The hole on the lid of the box was large enough that no folding would be necessary. What was it that would make those who give less more included to multiple fold or crumple their donations. Was it embarrassment of giving such a small donation and the belief that folding or crumpling would disguise the amount given? Was it the larger contributors were proud of their giving and wanted those around them to see how much they were putting in the box? (Though, honestly, no one was watching the box that closely). Were the people giving the smaller donations more stressed and taking letting their anxiety show through their bill folding and crumpling?

As a researcher I know that such understanding would require research. I've only observed the phenomenon and have thus asked the question. The answer will have to come from one of those senseless government-funded research projects (you know, like the one that was done to determine how fast ketchup runs out of a bottle). But there's something to it. If you know... reply and educate us all.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
http://www.richgasaway.com/

Dignity and respect earns trust and loyalty

2009-10-25T09:32:00.003-05:00

If you are in a position of authority over others, you have an awesome responsibility. You also have been given a privilege to lead. If you are “lucky” enough to rise in your organization to a position of power, I would encourage you to keep your feet firmly on the ground and to be a humble leader. If you are a leader, people will follow you. Some will follow out of fear. Some will follow out of mere morbid curiosity of where you will lead them (see lemmings). No one will follow you out of desire unless you earn their trust and loyalty.

Trust and loyalty comes from treating people with dignity and respect. Simply because you have the right to give orders and boss people around doesn’t mean you have to. Saying please and thank you and showing a genuine interest in your employees will do more to motivate them than the threats and intimidation that so many bosses use.

Some bosses get consumed by their power. It feels good to them. Order people to jump… and they jump. Not because they WANT to jump. Rather, they fear the consequences if they don’t jump. The boss feels accomplished because the employees are jumping, just as the boss ordered them to do. The boss thinks the employees are motivated – and they are. However, they are not motivated by desire to do the company’s work. They are motivated by fear to keep their jobs.

Effective bosses do not have to be popular. However, the most effective bosses I have seen are those whose employees genuinely enjoy working for the boss and doing the company’s work because the boss treats the employees with dignity and respect. One of the problems with bad bosses is… they don’t see it. It’s like they have bad breath and can’t smell it. And no one’s going to tell the boss because the fear factor is so high it’s not worth the risk. So employees hang on and hope the boss leaves or the employees leave. Surveys of top performing employees have repeatedly shown that they don’t quit the company… they quit the bad boss. If you become a boss, treat your employees with dignity and respect and you will earn trust and loyalty.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
www.RichGasaway.com
RBG3100@aol.com

Communications skill... the foundation of success.

2009-10-14T12:30:00.003-05:00

According to a survey conducted by Suzanne Bates, author of “Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act!” there is a real need for improvements in leaders’ ability to communicate the mission, vision, and purpose of the organization to employees. She notes this is especially challenging in times of downturn and recession.

It is during these difficult times that the organizational mission and vision can become obscured and blurry as employees look out for themselves and the short-term objective of survival.

According to the participants in the survey, the top challenges for organizational leaders included (in order):

1. Communicating purpose and mission to all employees (66 percent).

2. Strategic thinking (62 percent).

3. Connecting people to a shared purpose (59 percent).

4. Engaging employees (58 percent).

5. Motivating employees (56 percent).

6. Vision (54 percent).

7. Moving from tactical to strategic (43 percent).

8. Decisiveness (35 percent).

It’s easy to lead in the good times where prosperity is abounding. During the troubled times is when leaders need to help keep the organization focused on what’s most important… mission… vision… core values.

Mission = purpose
Vision = direction
Core Values = beliefs
Communications = understanding

These four things form the legs of a stool upon which the success of your organization rests.

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP
Gasaway Consulting Group, LLC
http://www.richgasaway.com/

I can't make this stuff up

2009-09-30T16:36:00.004-05:00

I'm in the Walgreen's Pharmacy with my daughter. We're there for flu shots. There's a line. I get bored. I start walking up and down the aisles. As I pass by one aisle I glance to the left and keep walking. Then I stop as my brain tries to comprehend what I just saw. I'm struggling, so I back up and do a double-take. Yep, I really did see it. There was a customer with a package of toilet paper pulled off the shelf, measuring the width of one role of toilet paper with a seamstress tape measure. I paused and watched as the customer put that package back on the shelf and took down another (a different brand) and measured the width of one of the rolls. I SO MUCH wanted to just ask "why?" But I didn't. I just went back to the flu-shot waiting area and sat quietly in my reflection. It will remain one of those mysteries that will haunt me till the day I die.

Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com

The power of the first impression

2009-09-04T17:43:00.003-05:00

I had just backed into my driveway and my cell phone rang. It was a conference director wanting to talk with me about the details of an upcoming program. As we chatted, some movement in the corner of my eye caught my attention. It was a person walking through my yard and headed right for my driver’s door.

It was not someone I knew. It’s difficult to describe how he was dressed and his general appearance without giving indication there is a bias in play. Simply stated, he was dressed in blue jeans with holes in them (the kind of holes that make blue jeans hip and stylish for a young person to wear). He had on a tank-top t-shirt and his hair was in disarray (again, stylish for young people). As he approached I wondered what he would want from me.

He handed me a flyer for a tree and landscape service. I immediately thought to myself this person does not put me in the frame of mind as a tree trimmer or a landscaper. When I think of a landscaper or a tree trimmer, in my mind’s eye the person is dressed neatly in khaki trousers and a green or beige shirt with their company logo on one breast and their name on the other. They have on work boots and maybe a pair of gloves protruding out of their back pocket just in case they need to do an impromptu inspection. Stated another way… they are in uniform… or costume if you prefer. Call it what you will. Their dress and appearance gives me a first impression that tells me, immediately, if I would even consider for a moment doing business with them.

If my neighborhood were populated with young, hip urbanites, he might have been able to get away with that look. But it’s not. We’re mostly older and, for sure, conservative in our values and judgments. This poor guy didn’t have a chance. I watched him knock on doors and talk with people as he made his way down the street, only spending just a matter of moments at each door.

I suspect this young man wasn’t even an employee of this tree and landscape company. Rather, he was hired to pass out fliers door-to-door. And that’s exactly what he was doing. He probably got paid the same whether someone signed up for their services or not. The sad part is, the tree trimming company spend some amount of money to have this person perform these duties and likely had a very low return on their investment. Why? Because the first impression is so powerful. Never, ever, let the opportunity slip by to make a good first impression.

TMI... TMI...!

2009-08-05T10:29:00.004-05:00

I was sitting in a cafeteria this morning. It wasn’t very busy. I was multitasking (eating breakfast and reading). At the next table were three men. I wasn’t eavesdropping on their conversation, but it was quiet in there and it was hard not to overhear their conversation. One started to share a story, in vivid detail, about a problem he had with an infected tooth and how it required a root canal. He did not spare any of the details. I’m not a big fan of dental work and it was not a pleasant conversation to listen to. I contemplated moving, but I didn’t.

After he finished his story, there was a lull in the conversation and then, as if there was a contest to outdo each other, another fellow decided he’d tell the story of his recent medical procedure, a proctoscopy (a.k.a. the garden hose up the back-side procedure). As he started into the story, my brain was screaming “TMI… TMI! Too Much Information!” Why in God’s name would a man share, with his friends, in a public place, the intimate details of this painful experience at the proctologist’s office? And while I'm on the subject... what possesses a person to want to be that kind of doctor? Of all the doctors you can be...? I hope it pays well. For me... there's not enough money in the world. Anyhow... back on point... if there is one...

There should be a protocol for what topics can be discussed in a public place where food is served. Suddenly, the bagel sitting in front of me conjured up images of body parts of which I do not speak. I couldn’t take it any more. I had to leave… and the bagel went in the trash.

A record of Guinness proportions

2009-08-04T07:20:00.005-05:00

Being affiliated in the fire and emergency medical services allows me to see, and hear about, the best and worst that humankind has to offer. I have witnessed great acts of bravery and incredible acts of stupidity. After 30 years in the business, not to many things surprise me any more. But this one did.

I was talking with an associate who shared a story with me about an ambulance call they were on. Sorry, due to HIPPAA regulations, I can’t share much in the way of details. They were called to a report of an intoxicated person having difficulties. When the ambulance arrived, the police were already on-scene. They entered the house and found a conscious, yet obviously intoxicated man. He was cooperative, but not particularly coherent in his conversation. The police officer informed the ambulance crew that the PBT would not register the alcohol level, which means it was rather high. But it is how high that is the basis of this story. A blood test at the hospital confirmed his BAC to be .775 which is almost TEN TIMES the legal limit.

I personally had never seen a patient above .40 in all my years as an EMT and paramedic. In fact, I didn’t know anyone could live with a BAC above .50. According to the University of Texas, a person with a BAC of .40 to .50 will become comatose and the mortality rate is high.

In case you've not been exposed to many drunks in your life, there are two kinds of drunks... happy drunks and mean drunks. When happy drunks get pickled, they want to hug everyone and tell them how much they love them. Some even cry because they are overwhelmed with how much you mean to them. It's not very enjoyable, but it's harmless. Then there are the mean drunks. When mean drunks get sauced, they want to fight everyone and show everyone how tough they are. These are the ones who usually end up in jail or the hospital. At least this guy was a happy drunk and told the EMS crew repeatedly how much he loved them. It's nice to hear you're loved once in a while... even if it's coming from someone whose breath would ignite if exposed to an open flame.

This guy had to set a new record for the State of Minnesota… maybe even a national record. Hmm… does this earn him a spot in the Guinness Book?... not the Guinness of world record fame… but the Guinness of beer fame. Surely at the very minimum he’d get an invitation to dine with the governor or garner an appearance on the Tonight Show. I do not condone the excessive use alcohol but a BAC of .775 is indisputably impressive. Smart?… no. Impressive?… yes. Please enjoy your suds responsibly. Remember, when you are drunk, gravity is not your friend and you never know how your friends will take advantage of you.

http://www.richgasaway.com/
http://www.fireleadership.blogspot.com/

Give the practical birthday gift

2009-07-31T07:27:00.008-05:00

When it comes to my kids' birthdays, I really enjoy the idea of having a celebration and buying gifts. In fact in their younger years (and I still have one in that range) there are typically more than one opportunity for a party and, of course, getting gifts. There's the "family" celebration... consisting of mom, dad, and the siblings enjoying a nice dinner, followed by a cake, that song, and the presentation of a few gifts. Then there is the "friends" celebration, consisting of a well-orchestrated party, usually at a venue designed for them to enjoy games and festivities followed, of course, by cake, that song… again, and more gifts. It’s the kind of things childhood memories are made of.

However, when it comes to adult birthdays, I tend to be far less enthused about all the pomp and circumstance of the celebration and my choice of gifts transition from the “wants” of childhood to the more practical “needs” of adulthood. So where is all this going?

I was recently in a discussion with a friend of mine and I asked what his plans were for the weekend. “I’m going to Chicago.” My friend travels quite a bit for work so it was my assumption this was another one of those trips… long on work, short on fun. After further inquiry I learned he was taking his significant other (read: live together but still too nervous to actually get married) to Chicago to celebrate her birthday. I know it’s a violation of the unwritten gift-discussion protocol, but I had to know… so I asked: “How much is that costing you?” He explained he got a really good deal on a package that included airfare, hotel, meal vouchers, show tickets and a couple of gift cards… $600. They’re DINKs (Dual Income No Kids) so money’s not an issue for them. But still…

The instant I heard this panic set in. My mind started to scheme a way to keep my wife from finding out there are guys out there who would spend this kind of money, and maybe even more importantly, give up an entire weekend, just for a birthday. What excuse could I offer to her for this completely irrational behavior? How could I get her to understand that practical, reasonably priced gifts, like the $39 pancake griddle I bought here last year from Target was MUCH better than that gift my friend had given.

I know, I would just be honest and share my logic with her. In guy world, the measure of love when it comes to gift giving is practicality. The more the gift fills a “need” instead of a “want” the greater the display of love and devotion. It might work. We have four kids. My wife makes breakfast for us every Sunday morning… a tradition she started many years ago. About two months before her birthday the pancake griddle broke, leaving her to deal with the arduous task of cooking pancakes for six in fry pans. This doubled the time it took her to cook breakfast and, quite honestly, the pancakes just didn’t taste as good (which led to the withholding of accolades from the family units about how good breakfast tasted). I could see the angst on her face every Sunday. It was painful to see each time I came into the kitchen to refill my coffee mug. The gift of a pancake griddle would surely score a victory on so many levels. Mom=happier. Kids=happier. Dad=Hero. See, it was an easy decision.

To instill my ethic of practical gift buying, I took the kids with me to Target to pick out this culinary device of family pleasure. As we perused the selection, they locked in on the Black & Decker Family Sized Griddle. It was entirely too large for the counter space we have to work with (read: too expensive). If I was going to be that extravigant, I'd might as well just take her on a trip to Chicago! I tried to convince the kids that the Kitchen Selectives electric griddle would suffice and would be a much more practical purchase (read: cheaper). I told them it was much more in-line with what mom would like. Debate ensued. They argued “but the larger model has a warming tray underneath to keep the pancakes hot until they are ready to be eaten. Did the old griddle have that feature? No. Did the kids ever complain about eating cold pancakes? No. Conclusion: Unnecessary feature (and expense). In the end, I lost out and mom got the $39 pancake griddle for her birthday. Now, every Sunday morning, I see her face beaming with confidence and joy as she cooks breakfast for her loving brood. She would have never been able to draw this kind of perpetual bliss from some dumb old trip to Chicago.

Hammer time.

2009-07-24T23:02:00.003-05:00

I was recently in the airport on my way to Baltimore. I was dropped off about an hour in advance, which is a little tighter than I usually like to run things, but it just started out to be one of those days. It was a Wednesday and at that hour of the morning I did not think the airport would be all that busy. Boy, was I wrong. The cars trying to maneuver in to drop people off were all jockeying for the best position. I don't get this... the person they are going to drop off is probably going to walk a half mile once they get inside the airport terminal. So stop inching your way in for the curbside spot. Just stop the car and get 'em unloaded for crying out loud.

Carol doesn't vie for a position. She wheels up, stops, and I have about thirty seconds to unload, hug, say goodbye, and she's on her way. Very efficient... as it should be. The curbside baggage handler station was lined 10 deep. Where did all these people come from? The line for the security check point was a hundred deep and moving at a pace that allowed me to believe TSA was not prepared for this rush of travelers either. Don't these people know we're in a recession? Shouldn't they be home, curled up in the fetal position, worried about their 401k's and job security?

The time was ticking away on the large clock, prominently displayed over the security check point. I kept looking at the time on my cell phone, as if it were going to be different than the time on the wall clock. It wasn't. I was going to be late. Maybe even miss my flight. I could hear the TSA agents barking the usual orders "Remove all liquids and gels from your carry-on and put them in a one quart clear plastic bag." "Remove your shoes." "Remove your coat." "Take your laptop out of the case." My God... have these people never traveled before? It was then I realized there should be two lines. One for those who know how to get through a security check point, and one for those who think those warnings about the liquids and gels somehow don't apply to them.

I finally got up for enough to get my stuff on the roller table in preparation for the X-ray. I felt some relief. I was almost there. Only fifty minutes to my boarding time and the walk to my gate would take ten. It was going to work out after all. Then... the X-ray machine ground to a halt. I heard the screener say the lone word I did not want to hear... "Supervisor." Actually, she had to say it three times before she got one's attention. The supervisor approached and the screener pointed to something on the screen and they talked in a low voice. It was the bag ahead of mine that was causing concern... but nonetheless, the X-ray machine was not putting my bags through.

I passed through the personal X-ray scanner and waiting patiently. The TSA agent and her supervisor were still having a pow-wow. Then she turned the screen in our direction and said to the guy in front of me... "Sir, are these hammers inside this suitcase?" He replied "Yes." The TSA agent said "You can't take hammers on the airplane." The guy became angry and started arguing with the TSA agent, as if she was someone going to, on the spot, make an exception to the TSA's prohibited items list. All the while, I could hear the voice of Bill Engvall saying "Here's your sign." Come on... hammers!?! Three of them to be exact. Just Taser the dude, drag his carcass out of the way and get that X-ray belt rolling again, I have a plane to catch.

I made my plane... barely. When I got to my destination hotel, I was emptying out my suitcase and came along a stash of lotions, conditioners, and shampoos... like six bottles of the stuff... that my wife had absconded from the Embassy Suites on our trip to Oklahoma City the previous week. Thankfully, the TSA agents were hammering out bigger problems and my bag sailed right through.

You can't cheat death... but you can profit from it.

2009-07-21T09:40:00.007-05:00

Funny the things you stumble upon when you're doing Internet-based research. Some of it is valuable... some of it is disturbing.

I never had this problem when I was a kid. If I needed to know something about the White House, I went to the library and plopped down at a table with the Encyclopedia Britannica. That was so 1970's. Now, just about anything you want to know is just a few key strokes away on Google.

Take, for example, the research I was conducting recently on mortality rates in the airline industry. The first page of the search results contained everything I needed to know. But, just out of morbid curiosity (pardon my pun), I went to the second page of the search results. I now wish I hadn't done that.

There I found a site called You Bet Their Life. It is a site dedicated to a game that "provides cold, hard cash for cold, hard stiffs." I envisioned that you actually bet on which month of the year that someone is going to die... sort of like a horse race. "I'll bet $2 on Aunt Edna in the seventh." If she wins (or loses... depending on your perspective), then someone stands to make some moolah.

Imagine if there was a link to another page for tips on how to improve your chances of your "prospect" winning. (It took me a long time to come up with the word "prospect." I could not think of a really good term to use for that person whose death you are gambling on). Since you are prospecting on their death... I guess that makes them a "prospect."

Ok... the list for how to improve your prospect's chances of dying... and thus, you winning.

1. Serve them bacon three meals a day.

2. Ask them to help you re-create how Benjamin Franklin discovered electricity.

3. Tell them raw hamburger is the new sushi.

4. Offer to take them on vacation with you... help them get on the airplane... then you get IN the airplane.

5. Take them to Spain for the running of the bulls and when it's ready to start, ask them to go across the street and buy you a Latte.

(Want to add to the list? Post your suggestion in the comment box at the end of this rant.)

It may seem cold and calculated to bet on someone's death, but from a purely financial perspective, it makes better business sense than playing the lottery. The chances of winning the PowerBall jackpot is 1 in 195 million. The chances that someone will die is 1 in 1 (a guaranteed payoff). If you have a life insurance policy on yourself, you're already playing the game (you sicko!) Unfortunately, winning that game means you're on the shuttle bus to the marble orchard.

The dog days of summer

2009-07-19T16:37:00.006-05:00

I found my life's mission... on a bumper sticker. That sounds like the making of a good country song. If I were talented enough to write lyrics, I'm sure it would be a hit. Sounds like a good song for Toby Keith to sing. He's always doing those songs with quirky names... Beer for my horses... Who's your daddy?... I wanna talk about me. I'm not knocking him. I like his music. He'd be the perfect crooner for my song.

About the bumper sticker. It read: I want to be the person my dog thinks I am. After I read it, I spent the next several miles of my journey thinking about how unconditional the love of a dog is. Only a dog is like that. Cats are not like that. Cats have attitude. Cats only seem to be happy to see you when you're standing at the can opener and the blades are grinding open a can of Little Friskies. It is only then that a cat nuzzles up against your shins as if to say 'I love you so much.' Let the cat finish its bowl of jellied delight... and you're back to being a nobody.

A dog on the other hand, always loves you. A dog never judges. A dog never gets angry at you if you're gone all day. A dog is always happy to see you... tail wagging bliss. You don't get that kind of reaction from a hamster, a hermit crab or a gold fish.

Have you ever seen that movie called Like Father Like Son, starring Dudley Moore and Kirk Cameron. The plot of the movie is that some strange potion causes the father and son to switch places and they live for a while in each other's bodies.

Imagine if you scored some of that potion and could switch the bodies of your teenage son and your dog. When you arrived home after a long day of work, your son would be at the front door... overjoyed to see you... giving you all his love and attention... as your dog sat on the couch... Ipod buds in his ears... texting on his Iphone.

How to impress a client

2009-07-17T21:38:00.007-05:00

I was thumbing through my August issue of Entrepreneur magazine when I came across an ad that made me think: How desperate do you have to be if you would actually use this product?

Here’s what the ad said:

“Want to impress a new client? No problem. Steal the Time can help you pretend to be ridiculously rich and successful. Pay a monthly or yearly membership fee and you’re all set to lease luxury timepieces for a fraction of their retail cost.”

I went to the website to see if this was legit. It appears it is. I could rent a Girard-Perregaux Le Chaux-De-Fonds for a mere $279 per week or $820 per month. I paused to imagine how impressed my new client would be when I showed up for my appointment wearing this handsome timepiece and my Wal-Mart suit.

Wait… I couldn’t wear a suit. Suits have long sleeves and if I were going to spend that kind of dinero on a watch… excuse me… timepiece... then I would want to make sure my client would be able to see me sporting it. So my plan is I’ll rent this sucker and then wear it with a short sleeve shirt and tie. I can only imagine how impressive I would look. I’ll be sure when I’m talking to my client that I point to my watch and announce the time like a town crier. Surely my client will notice… and surely they will be duly impressed.

I’ve got it all figured it. I just hope they don’t ask me to pronounce the name of the “timepiece” for I will then surely show I am a product of West Virginia public skoolin.’

Common courtesy has died, R.I.P.

2009-07-16T07:10:00.004-05:00

When I got my first "real" job as a management trainee at Bank One, I had a great boss who taught me so much about customer service. One of the lessons had to do with being responsive to customer inquiries and requests, be that an internal customer (employee) or an external customer. She taught me that I should return phone messages within 24 hours, 48 hours at the latest. She would explain: "When people call, they have a question that needs answered or a problem that needs to be solved. You want to be known as the 'go-to' person for answers. It will increase your value to the organization and earn you respect."

That lesson has always stuck with me. I have extended that rule to e-mails as well (e-mail did not exist back in the day of my first real job). When people send you an e-mail or leave you a voice message... reply or return the call. It's not a hard concept. Even if you don't know the answer, reply and tell them you don't know the answer but you'll look into it and commit to a date/time when they should hear back from you.

I recall a time when I submitted a request to my boss to do something... not once... but twice. He never extended the courtesy to even acknowledge the receipt of the request, much less give me an answer. After a lengthy waiting period, I implemented the plan I had submitted to him. When he learned I had taken action without his approval he became angry and I got into trouble. I explained that I had submitted several requests to him. He acknowledged recieving each of them and told me that by not replying, that was his way of telling me "no" to my request. I thought to myself... "You have got to be kidding me?!" To ignore me is to say no? That may be among the poorest examples of communications and leadership I had witnessed. I learned a lot about him that day. I never trusted him again and eventually I left the company because I could not work for a person I did not trust or respect.

Extend some common courtesy. If someone contacts you and requests the answer to a question, an approval to take some action, or a request for help. Reply! It's not that hard to do. It will increase your value and earn you respect.

If you had the good fortune to win a good fortune

2009-07-15T09:04:00.004-05:00

Who among us hasn't dreamed about winning that massive PowerBall lottery and having our picture and name printed on the front page of the PowerBall website and in our local newspaper?

You would be the envy of your friends and neighbors... friends soon to be lost... and neighbors soon to be gone. For surely if you were to win millions of dollars you could afford better friends and a house in a nicer neighborhood. Life would be complete with all the luxuries... new cars... a boat or two... a country club membership... vacations on a whim. Ah yes, life would be good.

Would it? To say life would be so much better is to say that your current life is really that bad. Is it? Sure some things could be better in every person's life, but is it so bad that you would be willing to throw it all away and start over. If you were to be 'blessed' with the good fortune to win a good fortune, your life would change significantly and not necessarily for the better.

How do you think your friends would feel about you becoming an instant gazillionaire? Think they would be happy or jealous? As you tell them about your new house, your new car, your new boat (or two), and your vacations on a whim do you think they are going to be happy or jealous?

I had a friend once tell me that if he won the PowerBall the first thing he would do is share his winnings with all his closest friends. Besides wondering if I had treated him well enough to be on that list, I was also curious as to why he would be so generous. His explanation made a lot of sense. He believed that if he won the lottery he would find himself alienated and isolated from his friends because he would now have money to buy anything he wanted and do anything he wanted (like golf every day). But his poor friends (literal use of the word poor) would have to still drag themselves out of bed and schlep off to work every day, leaving the rich guy all alone. If his friends were equally as wealthy, they'd be in a position to quit their jobs and do fun things together. Once he explained it, it made sense. I now treat him much better... and remind him twice a week to buy his lottery tickets.

I buy lottery tickets once in a while but I'm not very good at remembering to do so. Once, when I was about 19 years old I dreamed I won the lottery. When I woke up I remembered the numbers and wrote them down. I played the lottery with religious conviction for about a year. When I didn't win, I started losing interest and my money seemed to be needed for more important things. Then, one evening I was watching the news and they flashed the winning lottery numbers on the screen. Five of the six numbers were my dream numbers. But I hadn't played them. It was a $100,000 mistake. I remember thinking at the time about all the things I could have done with that kind of money... a car... beer... a vacation... a HUGE party for my friends. If I were to come into that kind of money today (30 years later) the list would surely be different... paying off debt... kids' college education... saving for retirement... and donations to charity would be on the list now.

When people think about what they would do with lottery winnings, their minds go to the most pleasant of places. This is natural, I guess. I have done the same. However, there is that dark side of wealth too. The 'money is the root of all evil' point of view. The 'money can't buy you happiness' perspective. It is true that new found wealth can, in many cases, create many problems, especially if the recipient is immature or bored.

Statistically speaking, you're more likely to get struck by lightening than to win the lottery. So in that regard, you should not worry about how winning millions of dollars will change your life.

Sure... think about it once in a while... then get back to enjoying the life you already have and be thankful you're not burdened with all the problems that excessive money brings.

http://www.richgasaway.com/
http://www.fireleadership.blogspot.com/
RBG3100@aol.com

For a relative who has everything... give them a miracle gadget.

2009-07-13T22:08:00.002-05:00

If you are like me, you have at least one relative that when it comes time to buy a birthday or Christmas present you just dread the mere thought of it because they truly-without exaggeration-have everything. Whether it is because they have lived long enough to acquire all of life’s necessities, have amassed enough personal wealth that they want for nothing or because they live a simple life devoid of frills and luxuries that many others would term necessities… there’s just nothing they need.

I was standing in a gas station convenience mart recently in Oklahoma waiting for my youngest to take care of some business (of the #2 variety). I was meandering up and down the aisles checking out the usual fare… corn nuts, Twinkies, Skittles and… what’s this? No way!

I cannot believe my eyes. Finally! The gift I have been searching for; a gift for the person who has everything. God works in mysterious ways. When you are in a position to be least expecting of a miracle… one is bestowed upon you. This gift was, indeed, a gift that had to come from heaven for no mere mortal could have mustered the intelligence, the creativity, the sheer brilliance required to invent such a device.

This was the kind of rare find that you come across once in a lifetime. I instantly thought I have to have this… In fact, I want a dozen of them. I’ll send them to all my friends. I’ll become an instant hit… and hero. Maybe I’ll even tell them I invented it. No, that would be sacrilegious. The credit would have to go to God for this one.

Unfortunately, there was only one. I could understand why. Surely they sell out of them as quickly as they are stocked, for who could be without one? As I approached the register with my prize find, guilt overwhelmed me. What was I doing? How could I buy this and deny the privilege of its ownership to someone truly much needier than my relative who already has everything. So I put it back on the shelf… but not before I took a picture of it first for I knew that no one… not even my most loving family nor my most loyal friends would believe I ever came across this miraculous creation.

If you must have one, you’ll have to search it out on your own. I have taken an oath of silence that I will never reveal where it was enshrined.

(Scroll down to the next post to see the picture.)

The miracle gadget... found in an Oklahoma gas mart.

2009-07-13T22:04:00.002-05:00

Yes, it's a gun egg fryer. Put the metal jig in the frying pan and pour the raw egg into the mold. When it is done cooking, you have a .45 caliber breakfast ready to eat. The back of the package says it can also be used for pancakes (good cross marketing idea). Make one of your kids gun shaped eggs... the other kid gun shaped pancakes... and they can have a shoot-out at the breakfast table. Ok... maybe not.

Hang up the phone and drive!

2009-07-07T14:27:00.009-05:00

Just hang up the phone and drive! Yes, you live a busy life in a very busy world. You're rushing here and rushing there... Jimmy to baseball practice... Susie to gymnastics... and Joey to the scout meeting. There's dinner to cook, laundry to be done, the house to be cleaned, the yard to be mowed, the garage to be cleaned out, the vacation to plan and those phone calls that need to be made to coordinate the hundred other things you have straining your time. So you learn to multitask. There's only one problem. Multitasking while you are driving a vehicle is very dangerous... even if you think you're good at it.

There aren't many aspects of my life where I could say, with confidence, that I possess expert knowledge. However, if there is one field I feel I have studied extensively it's situation awareness and making decisions under stressful conditions. I've spoken on the topic a few times (even won an international research award) and written about it a few times. I even have written a book and made a video on the topic. Ok... I hope you're convinced I know a little about it.

The human brain is a wonderful creation. It has been estimated that an average person's brain has more capacity than any computer yet invented. Your brain, much like a computer, has two types of memory, the memory that stores the things you are currently working on. In a computer that's called RAM. In your brain that's called short-term or working memory. There is also a second memory for things you don't need to use right away so they're stored away for safe keeping. In a computer that location is called the hard drive. In your brain it's called your long-term memory.

Your short term memory has a limited capacity while your long term memory is much more expansive. The challenge comes when you are doing multiple things that require the use of your short term memory... like driving a car and talking on your cell phone. Back to the computer example. If you try to run two programs at the same time and their collective needs exceed the capacity of your computer's short term memory, you're going to see some undesirable things happen, like stuttering visuals or audios or the computer freezing up completely. You don't see this so much these days with modern computers that have multiple processors (two brains). But in the days of old when software was being developed faster than people were buying new computers to keep up with it, freezing and stuttering were common.

As you drive a car, your brain receives messages that are processed using the short term memory. There are visual cues like stop lights and other calls. There are sounds like your motor, other cars, and sirens. You physically feel things happening, like when the car speeds up or slows down or makes a turn. There are smells, like burning oil or overheated breaks. There is the sixth sense, intuition, that gives you certain feelings about things that may happen, like your ability to predict when someone is going to cut in front of you before they even start to and you just know it's going to happen. All of these things consume working memory.

As you talk on your telephone, your brain receives messages that are also processed using your short term memory. Your brain processes the things that are talked about and forms mental images of your conversations. You think about what is being said to you and what you are going to say in return. Your emotions are stirred by what is said. All of these things also consumes your working memory.

It doesn't take long for you to be overloaded or for your brain to give priority to the telephone conversation and your driving goes on 'autopilot.' The good thing about your brain is it remembers its lessons well and can draw on information quickly from the long-term memory when needed. Red light... brain tells you to stop... even if you're not consciously thinking about it. That's a good thing.

The problem is when you're talking on your phone you may not be capturing the cues and clues necessary for your brain to know 'automatically' what to do. Your brain cannot know, for example, the light is red if you're not looking in that direction.

The problem gets even worse in newer drivers because they have not developed their expertise at driving to those automatic responses that adults can develop with experience are missing. Even when they are paying attention, novice drivers are not as perceptive at capturing the subtle cues and clues. The things they are supposed to be looking for are not obvious and they don't know how to look seek that information yet. Or they may find it, but not know what it means.

I like to play a game with my teenager where I predict what other drivers are going to do before they even do it... a lane change... turning without a signal... a nose pick. It can be a fun game. My kids think my clairvoyant. I'm not... I'm just perceptive. I see things they don't. My intuition is well-developed and I can sense things that are going to happen. In Star Wars terms... I use the force.

Talking on your cell phone as you drive can be as dangerous as drinking while you drive. Both dull your senses in their own unique way. You've seen people driving like they're drunk... all over the road. And then you see they're not drunk, they're just talking on their cell phones.

Fortunately, most people know it's dangerous to drink and drive. Unfortunately, there are an estimated 1oo million people to talk on their cell phones while they drive... and we have the accident statistics that demonstrates the consequences too. So... hang up the phone and drive.

How to enjoy a baseball game...

2009-07-05T09:58:00.011-05:00

I went to the Minnesota Twins game yesterday with my three sons. We had a great time. However, if there's one thing I don't like about attending professional sporting events it's the cost of food and beverages. Cha-Ching!

So I asked the kids to eat at home before we went. This way we would not have to eat expensive (not to mention not-so-healthy) ballpark food. Everyone had a full meal and off to the game we went. It seemed like a sensible plan.

As we entered the Metrodome I could smell the sweet aroma of Dome Dogs and popcorn in the air. For those who may not know, the Metrodome is an indoor facility. Some would say because of that it's not a 'real' baseball stadium. I agree, but that's a topic for another day. An indoor stadium is great when the weather is bad. On the downside, those aromatic fragrances of ballpark culinary delights are mercilessly distributed throughout the entire building through the air handling system. It's cruel I tell you... just cruel.

I am proud to report all four of us resisted caving in to the sweet smelling assault-which is saying a lot. My stomach was growling like a rabid wolverine eyeing up fresh road kill.

Once we got to our seats... out into the area of the park that is open and expansive... the smells diminished and our senses were now consumed by all the things going on around us. The players warming up on the field... the mascot (TC) doing antics on a four-wheeler... the JumboTron TV showing baseball bloopers... an educational promo for ALS research (the disease that killed Lou Gehrig and now bears his name)... the ceremonial first pitch... the National Anthem... and "PLAY BALL!" Game on. We had been successfully distracted.

Then... WHAM! without any warning at all...

"Beer here! Get your beer here! Ice cold beer here!"

"Peanuts, popcorn, cracker jacks! They're a baseball tradition."

"Snow cones! Get your kids an tasty snow cone."

"Dome Dogs! Can't enjoy a baseball game without a Dome Dog!"

My mind started to play tricks on me. I wondered... was the beer REALLY that cold? Cracker Jacks. I remember having cracker jacks at Forbes Field in Pittsburgh when I was a kid. I bet my kids would enjoy a tasty snow cone and I would become an instant hero for buying them one. It is true... a Dome Dog would make watching the baseball game more enjoyable.

WAIT!!!!

What was I thinking? A Dome Dog would make the game more enjoyable? They are ground pig lips and knuckles-and other things we do not speak of-pressed into a sausage casing and packed with so many preservatives that you can, quite literally, eat them right out of the package with no concern for consequences.

I had successfully talked myself off the ledge. After all, we had just eaten a complete meal before we came. No one, including me, was hungry. And then came the most dreaded words a parent can hear: "Dad, can I have..." In this case, it was cotton candy.

"How much?" I asked. I don't really know why I asked the question. Reflex I guess, because I had every intention of buying it. I guess I just needed to know if a $5 bill was going to cover it or if I would have to part with a $10 bill. "Four dollars" came the response.

For a fleeting moment I thought to myself. "Four dollar! That's an outrage. You can't be looking at any more than $.25 worth of product and another $.03 for the plastic bag it's wrapped in. It doesn't even come on a paper stick for goodness sakes!" I didn't say a word. I just passed the $5 bill down the row to the vendor and back came one bag of blue spun sugar and a wrinkled dollar bill. The kids were quick to hand me the dollar... but not so quick to do the same with the spun sugar. I had to actually ASK to have some.

Ok, we've got that out of our system. Let's watch some baseball.

Quickly I came to learn that buying the cotton candy would be a HUGE mistake. It revealed my vulnerable under belly-the side of me that my kids are so perceptively able to see and exploit. Dad was willing to open up his wallet and let go of a few of his musty bills.

I swear the vendors must have some sort of secret hand gestures they use, like the ones third base coaches use when they are trying to tell the batter how to hit the ball. Only in this case, the vendor signals to let the other vendors know there is a vulnerable dad in the crowd. There had to be signals. Every one of those vendors were barking their sales pitches directly to my kids, making eye contact and smiling. It was a disgusting display of salesmanship. I thought to myself, "I bet all of you sell used cars when you're not at the ballpark."

Next up... sunflower seeds. "How much?" Just $3 for a bag. Not bad. I like sunflower seeds and these were 'Jumbo' sunflower seeds-definitely a bargain. This one was not a hard sale. Down the aisle went more of my hard-earned money and back came the bag of seeds. The seeds may have been Jumbo, but the bag sure wasn't. We each got a couple of handfuls.

Ok, we got that out of our system... Let's watch some baseball.

As the sunflower seed vendor walked away, my suspicions were confirmed. I watched him run his right hand down his left sleeve. He pulled on his right ear. Then he put his left hand on the top of his head and finally he reached down and scratched his right knee. To the untrained eye, someone might have thought he was swatting a fly or he had an itch. I knew better. It was a signal. It was definitely a signal!

When the dust settled on the afternoon, we had bought cotton candy, sunflower seeds, soda pop (several times), ice cream, snow cones, and Cracker Jacks. We even bought preserved lips and knuckles pressed into sausage casings. Oh, excuse me... Dome Dogs.

But I resisted paying $6.25 for a beer. That was an outrageous price and I refused to pay it. I now regret that decision. When I got home and did the inventory of my treasury notes, I realized I had parted with over 40 of them so the youngins would not starve at the ballpark. And I denied myself perhaps the greatest ballpark experience of all-washing down my lips and knuckles with an 'Ice Cold Beer Here.'

The Twins won, 4-3 and amongst all the eating that was going on we managed to watch some if it happen.

There's a deer on my street!

2009-07-02T19:52:00.020-05:00

I was standing in my driveway in the middle of the day and I heard the clopity-clop of hooves that sounded like horses. As I turned to look, there was a whole herd of deer walking up the middle of the street. This is not uncommon to see in my neighborhood, but I am usually in the house looking out the window at them-not standing in the driveway just fifteen feet away.

I had to chuckle as I thought about those days when I used to deer hunt. I would spend weeks before the season started going through the woods looking for the best place to make my stand. I'd look for deer paths, rubs, and scrapes. I had religiously read all articles and advice in my monthly issue of North American Whitetail Deer Hunter magazine.

I recall one opening day. I enthusiastically woke up at some God forsaken hour of the morning to ensure I would be in the woods and arrive at my stand well before the first whisper of day light graced the horizon.

As I stood there, I employed all my senses... watching... listening... and smelling. I don't exactly know what I was supposed to be smelling but I figured that since I had to breath anyhow, I might as well try to smell something. Then I heard it coming... from a distance... the faint sound of rustling leaves. My heart was pounding. I became hyper vigilant as my eyes strained to see through the moonlight-illuminated brush. My mind played tricks on me as I thought I saw a deer moving. Did I? No, it was just a cluster of dead leaves on a branch blowing in the early morning breeze.

The rustling sound intensified, telling me this trophy buck was getting closer and closer. The seconds passed like minutes. The anticipation was excruciatingly painful. How big would he be? How many points would the rack have? Would I get a clear shot? Then he came clearly into view.

It was a squirrel. A squirrel!! Noooooo! I waited all this time in anticipation of a huge trophy buck... with visions of my kill gracing the cover of a magazine. I wasn't anticipating being confronted by a squirrel. I went from exceedingly excited to exceedingly disappointed-and ANGRY! I was duped by a forest rat. Now what? My adrenalin was dumped. I left my stand and just wandered through the woods for the rest of the day.

I never saw another deer that day. I don't know if it was because of my aimless wandering or if it was because I shot every squirrel I could lay my cross hairs on. Ok, that was a slight exaggeration. I didn't shoot EVERY squirrel I saw. I ran out of ammunition after 16. (I trapped and stabbed four more after that.)

I never went deer hunting again. The following spring I sold my entire collection of North American Whitetail Deer Hunter magazine (27 issues) in a garage sale for $2.00.

And that... officer... is why I shot this deer from my driveway.

Cabbage...Coon's Tails... and Code Brown

2009-07-01T10:01:00.006-05:00

Cabbage and Coon's Tails... are those good things or bad things when you're fishing. I have no idea. I went fishing yesterday with my good friend and confidant, Ken Olson. In addition to being a career firefighter, Ken is also the owner of Just Add Water (JAW) Baits and he is a professional fishing guide. (http://www.jawbaits.com/ if you want to learn more.)

Anyhow, we're out on the water and I'm having a great time. It is a little overcasted, a little breezy, and a little cool. Perfect fishing weather. Ken's cell phone rings and I'm listening in on the conversation. It's kind of hard not to listen in when you're only 15' apart. He's obviously talking to another angler because he's describing where we are fishing in terms I am entirely unfamiliar with. "We came across several patches of coon's tail and there's very little cabbage in it. Huh?!? Did I miss something? Coon's tails and cabbage. To me that sounds like something a Cajun chef would cook up in a pot.

Every vocation has its lingo, a language of its own. I remember when I was a newer EMT (oops... there I go using lingo... Emergency Medical Technician for you lay readers) and we were at the station when another crew came back from an emergency call. A member of that crew told us their patient was a "Code Brown." I had studied hard to become an EMT. Code Brown. Code Brown. I don't remember what a Code Brown is. I remember Code Blue and Code Red. I'm drawing a blank here. No Code Brown.

So after the other crew left, I quietly approached my partner and asked sheepishly and with some embarrassment "What is a Code Brown and what should I do if I have a patient who is experiencing a Code Brown?"

My partner told me to get a pen and paper to write it down so I would not forget what he was about to tell me. Fortunately for me, I was always prepared and had both a pen and a note pad in the shirt pocket of my uniform. "Go! Ready!" I said enthusiastically.

He leaned toward me and in a soft, reassuring voice said "Code Brown means the patient pooped their pants. If you have a patient with that condition, turn the vent fan on high, roll down all the windows, and drive fast to the hospital."

What is that word?

2009-06-28T15:04:00.003-05:00

There must be a word in the English language for phrases you read that can have double meanings. It's kind of funny how my mind works because I often find myself amused by the signs I read in different places that can mean something completely different than what was intended. Take, for example, the sign I saw recently at a water park.

"Severe Weather Shut Off Button"

This sign made me think to myself... how ingenious is that? If the water park is full of people and severe weather approaches, all an alert employee needs to do is run over and depress this button... and off goes the severe weather. Think about how many potential applications there are for such a button in parks, sports arenas, golf courses... virtually any outdoor gathering place. I hope the person who invented that button got a patent for it and is living a comfortable retirement in a place so serene as to not require their invention.

9-1-1 What is your emergency?

2009-06-26T07:06:00.008-05:00

DISPATCHER: "9-1-1. What is your emergency?"

ME: "Uh, yah... can you send the fashion police to the Caribou coffee shop on Lexington Avenue."

DISPATCHER: "What seems to be the problem there, sir?"
ME: "It's hard to describe, but I see a man wearing red and white tiger-striped shorts."
DISPATCHER: "I'm sorry... did you say red and white tiger-striped shorts?"
ME: "Yes, Ma'am."
DISPATCHER: "Does he seem to be in distress?"
ME: "No, but everyone else in the the coffee shops is gagging on their lattes. I'm afraid if the fashion police do not show up soon you're going to have a very large mess on your hands. I'm talking casualties... LOTS of causalities."
DISPATCHER: "Ok... calm down sir. You seem to be distraught."
ME: "Listen lady... you would be distraught too if you had to look at this. Wait, I'll take a picture on my camera phone and send it to you."
[pause for taking and sending of said picture]
DISPATCHER: "Oh my God! It's worse than I could have imagined. Evacuate the store immediately and we'll send out the SWAT team."
___________________
Here's a little fashion tip for Mr. Tiger Pants... If you lose a bet with your buddies and you have to wear a pair of shorts that look like these to pay off your debt... stay out of public places. If I owned a Taser gun, I would have dropped you right then and there.

Understanding the irrational behavior of teenage boys

2009-06-23T15:42:00.002-05:00

Now there's a posting title that ought to get your attention! Parents of teenage boys (I have two) know that trying to get your little cherubs to look at things in rational ways and to make good decisions can be... let's say, a "______ challenge!" (and I'll let you fill in the blank with the adjective of your choice.)

Chances are you find yourself frustrated and wondering why they do certain things or don't do other things. It seems to sometimes defy logic. There's a good explanation for this.

The section of their brain known as the prefrontal cortex controls the process of rational, logical thinking. Unfortunately, research has show that the prefrontal cortex does not fully develop in teenage boys until around the age of twenty one. So when you're struggling to understand how your teenager sometimes acts like they have half a brain... in some respects... they do.

The good news is, most of them will develop a healthy, mature prefrontal cortex by their early twenties and start acting mature and making rational, logical decisions. However, as you can attest, there are some people who seem to suffer through life with an abnormally underdeveloped prefrontal cortex and suffer a long, painful existence of immaturity and poor decision making. Most of them probably carry the label "ex-husband."

We've gone over the edge

2009-06-22T21:23:00.002-05:00

Recently I had the opportunity to attend field day at my son's school. Lots of fun and frolicking in the sun by fifty third grade kids while parents root them on from the side lines. Fifty yard dash... hurdles... tennis ball toss... kick ball... sack races... good stuff. We have been attending field days for almost ten years and every year the festivities concludes with a Tug O'War between the classes.

But not this year. The physical education teacher announced that this year the event was going to be called Tug O'Fun... "We're not using the word 'war' anymore" he explained. Oh... My... God... I thought to myself. Political correctness has gone over the edge. We are no longer allowed to use the word war? Good thing this political correctness stuff wasn't around at the turn of the century or that famous race horse Man O'War might have been renamed Man O'Fun... which would have taken on a whole new meaning and spawned countless jokes, no doubt.

There is a place for some political correctness in our lives, for sure. Replace "Firemen" with "Firefighters" but leave Tug O'War alone.
'

What's the hurry?

2009-06-21T22:50:00.002-05:00

As I have aged I now find myself driving more like an "old man" than a "young man." That is to say I drive the speed limit more often (and sometimes even under the speed limit). Maybe it's because I spent 30 years as an EMT and paramedic and I saw too much of the aftermath of careless, reckless, hurried driving. Or maybe as I've aged I have realized that there's no place I have to be in that much of a hurry. If you're late, just tell the person waiting for your arrival that traffic was brutal. Where can you drive today that you're not going to encounter some traffic? It's a plausible excuse that will earn you forgiveness so long as you don't abuse it.

It's not worth the risk of driving aggressive. Slow down... enjoy the scenery. Muse at the person who seems to be in a tremendous hurry to get somewhere... knowing that their high-stress (and potentially high-consequence) driving is going to result in them reaching their destination just a few minutes ahead of you.

Stay out of the fast lane... Life's too important to rush through it and it's too valuable to risk losing it in an accident.

You mean the world to someone. Don't let them down by risking your life with careless driving habits.

Reinventing Baseball

2009-06-16T16:22:00.001-05:00

Ok, so I'm sitting at my son's baseball game... in the rain. It's cold and windy. I suspect that most of the parents, like me, enjoy watching their sons play baseball... when the sun is shining. Even a cloudy day is ok. As I'm sitting there under my umbrella (which only keeps my upper body dry as the water runs off and drenches my pants) I'm thinking to myself... there has got to be a way to improve the efficiency of baseball. Every time a team takes the field there are warm-ups. Each warm up takes about 5 minutes. This particular game has seven innings. That's FOURTEEN warm-ups. At five minues a warm-up, they spend seventy minutes(!!!) just warming up.

Ok, time to reinvent baseball. In a seven inning game each team will have seven times at bat and each time at bat they get three outs. That's twenty-one outs. If each team only batted once, the first team batting until they amassed twenty-one outs and then their opponent batting until they amassed twenty-one outs (or outscored the opponent), then baseball games would take much less time.

Maybe this could be become a "foul weather rule." I'm ok with spending the extra hour+ enjoying good weather but when it's nasty out, the kids aren't having fun, the coaches aren't having fun, the umpires aren't having fun, and the parents aren't having fun. So why prolong the agony. It's time to reinvent baseball.

Welcome to Woppy Jawed

2009-06-16T05:35:00.001-05:00

This posting is the official launch of Woppy Jawed, a place where I will share my musings on the lunacy of life and leadership.

I'd sound the trumpets but my wife and kids are still in bed and if I woke them up, they'd beat me like a pinata. So I'll just put on some coffee, walk the dog, get the morning paper, and contemplate how my life is going to change now that I have a blog.

Dr. Richard B. Gasaway
www.RichGasaway.com